Project Coordinator

We are looking for a Project Coordinator who will monitor, document, follow up on tasks related to multiple projects and ensure that the deadlines set are met.

As a potential team member to a small, but important unit, you should be a self-motivated and organized individual who understands the importance of business process improvement and innovation. As you adapt to the company culture, you will be expected to contribute your own ideas and work towards the team’s goal of supporting the business by implementing new short and long-term projects. You should be accustomed to changes and have experience working in a fast-paced environment. If without an IT degree, you are expected to be confident in navigating new systems the business may invest in and keep a constant learning mindset.

Requirements:

• Create, update and close projects or change requests in a PM software real-time
• Assist with the team BA or PM during various phases of a project (analysis, set up, testing, closure)
• Carry out user testing
• Create supporting project documentation (project plans, closure, user manuals, reports)
• Effectively communicate with developers and consultants (whether contractual or outsourced) on call and email
• Ensure all team members are updated about project changes
• Conduct follow-ups with team members to ensure tasks are on track
• Update stakeholders of the project status and conduct training
• Proactively offer ideas to further optimize the business or the unit’s processes
• Adhere to tight deadlines

Desired Skills and Experience:

• Bachelor’s degree in business or IT
• At least 2 years experience in a project related role*​
• At least 1 year experience setting up cloud systems and CRMs like Zendesk, Salesforce, etc. is a major plus
• Competent Microsoft Office or Google Docs skills
• Excellent written and verbal communication skills
• Be a strong team player, yet be confident in working independently
• Versed in using PM software​
• Tech-savvy​

*Applicants who do not have 2 years experience in a project role but have experience launching or coordinating business improvement projects may also apply.