Claims -

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At AFIA, you can count on your Dedicated Claims Manager to assist you at the time of a claim and when you would require the most help. We understand how stressful it can be when you find yourself in a car accident, inconvenienced during your travels due to the loss of your baggage or a delayed flight, or even having to deal with medical providers who refuse cover without a proper explanation. The last thing we would want you to endure would be call centre agents passing you around when trying to register a claim!

You can trust us to help you when you need us most.

Do you have a claim that needs to be registered? Just fill up the below form and your Dedicated Claims Manager will get in touch with you.

Let us know how we should address you

Your email is required so we can reach you.

What number would you like us to ring you on?

Insurance Company

You can easily identify your insurer by checking the policy schedule sent to you when the policy was issued.

Insurance Type

Policy number

You can find your policy number on the policy schedule sent to you when the policy was issued.

Basic details

Please use this field to briefly share any other useful details regarding the claim or the incident.

Attachment 1

Please attach supporting documents relevant to your claim.

Attachment 2

Please attach supporting documents relevant to your claim.

Attachment 3

Please attach supporting documents relevant to your claim.

Attachment 4

Please attach supporting documents relevant to your claim.

Note that the maximum allowable size for attachments should be less or equal to 1MB.

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